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Help center

How can we help?

Answers for homeowners and businesses — claims, plans, billing and your account.

For homeowners

Do you do the work?

No. Home Pro Finders is a directory, not a contractor. Every business listed runs its own quotes, jobs and scheduling — contact them directly from their listing.

Does it cost anything?

No. Searching and contacting businesses is free, and you don’t need an account.

Why do some businesses appear first?

Businesses on paid plans can rank higher, and a business can promote a listing for a set run. Promoted listings carry a badge wherever they appear.

Can I leave a review?

Yes, from the business’s listing once you’re signed in. Reviews are moderated, and owners can’t review their own listings.

Something on a listing is wrong

Report it to us with a link to the listing and we’ll check it.

Listings & claims

Is my business already listed?

Probably — most listings on the site were added by us. Search for your business.

How does claiming work?

Find your business and choose Claim. Sign in or create an account, pick a plan — the Listed plan is free — and submit. Our team checks that you’re the owner before the listing moves into your name.

My business isn’t listed

Add it here. New listings are reviewed by our team before they go live.

How do I edit my listing?

Go to My account → My listings and choose the listing you want to change.

How do I promote a listing?

Go to My account → Promotions. Promotions are bought separately from your plan; here’s how they work.

Someone else claimed my business

Tell us with a link to the listing and how we can confirm you own the business.

Remove my listing

Send us a message from the owner with the listing link and we’ll take care of it: ask for a removal.

Plans

What’s in Listed?

Free. Get found on Home Pro Finders — free, forever

  • 1 Listing
  • Your Logo & Business Details
  • Map & Directions
  • Services, Hours & Payment Methods
  • Built-in Contact Form
  • Ratings & Reviews
  • Analytics Dashboard
  • Direct Messaging
  • Cities You Serve — 1
  • Business Addresses — 1
What’s in Pro?

$19.99 a month. Be found — and contacted directly

  • Everything in Listed
  • Phone & Email Shown
  • Website Link
  • Social Media Links
  • Photo Gallery — up to 10
  • Cover Image
  • Intro Video
  • Verified Badge
  • Licenses & Certifications
  • Business Highlights
  • Featured in Search Results
  • Cities You Serve — up to 5
  • Business Addresses — up to 2
What’s in Premium?

$54.99 a month. Win the work on portfolio and placement

  • Everything in Pro
  • Project Portfolio — up to 20 images
  • Products & Services Storefront
  • Special Offers & Promotions
  • Booking Link
  • Google Reviews Imported
  • Top of Relevant Searches
  • Up to 3 Listings
  • Cities You Serve — up to 10
  • Business Addresses — up to 4
Where’s the full comparison?

Billing

How do I change or cancel my plan?

Go to My account → Subscriptions. You can switch plans or cancel there.

What payment methods do you accept?

Major credit and debit cards, processed securely by Stripe. We never see or store your full card number.

Where are my orders and receipts?
I have a billing question

Write to us under Plans & billing and include the email on your account.

Your account

How do I sign in?

Use the sign-in button at the top of any page, or go to My account.

I forgot my password

Reset it here — we’ll email you a link.

How do I change my email, name or password?
How do I delete my account?

Ask us from the email on the account and we’ll remove it and the data tied to it.

Still stuck?

Send us a message and a person on our team will read it.

Contact us
Questions?
Add Listing

Wondering if you already have a Listing on our platform? Click here to find out.

Claim Listing

Find and take control of any Listings you have on our platform. No Listing to Claim? Click here to add one.